We see our new customers as potential long term friends.

We ask probing questions to ensure we can do the best we can to realise the objectives of our clients.

We will turn down a sale rather than sell a compromised end product. Our name and reputation is very important us. It has taken us years to establish the level reputation we now enjoy we will protect this by our on-going actions

Where a product we have sold fails (subject to Blem and seconds exclusions), we will press our supplier to secure a replacement within a reasonable timeframe.

We will help our customers develop their bowling skills, knowledge of the sport, and selection of bowling equipment that best suits their game.

Our Trading Terms and Conditions will always be legal, fair, reasonable, equitable and generally to the advantage of the consumer.

Exchange and Returns – our policies are specified in our terms and conditions for both our shops and e-commerce outlets